Display Replacement




Same-Day Repair


Accidents happen. We can help.

We are pleased to announce that iCentre is now offering a Same Day iPhone Screen Replacement Service that is approved and supported by Apple using genuine parts and carried out by our Apple certified technicians.

Visit iCentre to make sure you get your product back working the way it should. Genuine Apple Parts are critical to a quality repair and these are only available at iCentre.

 

Repair Process


How long will it take?

Visit our Service Centre in Birkirkara for an appointment or for a same day replacement of your iPhone’s display. Our aim is to fix your iPhone during your visit.

Upon arrival, your device will be tested to identify conditions and causes that may affect warranty coverage. Our technicians will perform a Visual Mechanical Inspection (VMI) before any troubleshooting is carried out. The VMI will determine whether the described iPhone issue was caused by a defect in materials and workmanship, accidental damage and/or tampering. After examining your iPhone, our technicians will confirm the total costs for repair or replacement.

The same day display replacement procedure may take up to one hour and includes the replacement of the display, resealing of the device and recalibration of the Touch ID, Face ID and 3D Touch. Our technicians will use only genuine Apple parts and precision equipment to ensure that your display works like new after it's replaced.

You may decide to wait for the iPhone or pick it up later in the day or on the next business day. It is very important that before you bring your iPhone for service you back up your data and turn off ‘Find my iPhone’.

Please note that Same-Day in-store display replacement is available only for iPhone 6s and newer (not available for 6/SE/5/5S downwards). If a same day repair might not be possible, we will provide you with an appointment. In rare cases, and at Apple’s discretion, we might need to send the iPhone to Apple’s Repair Centre. If we do, you'll be notified when it's ready for pickup. (This process normally takes between 7 to 11 working days).

Same Day inspection and replacement of iPhone displays are carried out from Monday to Friday between 09:00 and 16:00.

You can also opt to drop off your iPhone after 16:00 or on Saturdays and pick it up on the next business day. The iCentre Service Centre opening hours are as follows;

Monday - Friday 9:00 - 18:00
Saturday 8:30 - 12:30

 

Costs


How much will it cost?

The repair pricing in this chart applies only to screen damage. If you have any other damage to your iPhone, the technician will confirm the total costs for repair or replacement after full unit inspection.

Model: Price:
iPhone 5c / 5s * €165.00
iPhone SE * €165.00
iPhone 6 * €165.00
iPhone 6 Plus * €175.00
iPhone 6s €175.00 
iPhone 6s Plus €195.00 
iPhone 7 €175.00 
iPhone 7 Plus €195.00 
iPhone 8 €185.00 
iPhone 8 Plus  €210.00 
iPhone X  €350.00 
iPhone XR  €290.00 
iPhone Xs  €380.00 
iPhone Xs Max  €420.00 

* Please note that Same-Day in-store display replacement is available only for iPhone 6s and newer (not available for 6/SE/5/5S downwards). If a same day repair might not be possible, we will provide you with an appointment. In rare cases, and at Apple’s discretion, we might need to send the iPhone to Apple’s Repair Centre. If we do, you'll be notified when it's ready for pickup. (This process normally takes between 7 to 11 working days).

 

Apple Genuine Parts


So what makes our Display Replacement process different?

iCentre, being the only Apple Premium Service Provider in Malta, is now able to provide in-store display replacements. iCentre will also calibrate the display (on a repaired iPhone 6s or newer) using Apple’s calibration and diagnostics software. iPhone display calibration ensures that a replacement display is fully integrated with the device’s logic board at the system level. Replacing an iPhone display and digitiser without going through Apple’s proprietary calibration process would result in an iPhone with a new display, but a non-functional fingerprint sensor. The same happens with the Face ID biometric system introduced with iPhone X.

The process has been required since the arrival of Touch ID, when the home button became cryptographically paired with the display and logic board. This was followed by 3D Touch on the iPhone 6s and newer, and Face ID on the iPhone X and newer. Touch ID, Face ID and now 3D Touch calibration will be completed in software making it quicker thus decreasing turnaround time for customers to get a display repair, while still delivering the same high-quality service with genuine Apple parts.

The genuine Apple replacement display comes with the front-facing camera, earpiece speaker, home button assembly and LCD shield plate already installed, making this an easier repair. This means that we do not need to transfer these components from the original screen to the new one before installing it, which differentiates iCentre from other unauthorised third party repair centres that are accustomed and forced to do so by using non-genuine Apple displays.

You may decide to wait for the iPhone or pick it up later in the day or on the next business day. It is very important that before you bring your iPhone for service you back up your data and turn off ‘Find my iPhone’.